Hospitality Industries in Thailand
The hospitality industry in Thailand is known for its lively atmosphere, world-class services, and rich cultural experiences. Thailand caters some of the most luxurious hotels and crowded restaurants. Their hospitality sector offers premium and exceptional guest experiences.
However, behind the scenes, managing the workforce in this dynamic industry can be complex. This is where Human Resource Information Systems (HRIS) come into play. These systems provide businesses with the tools to modernize HR operations and improve overall efficiency.
In this blog, we will get to know the importance of HRIS in the hospitality industry. Also we will help you understand its role in workforce management. Furthermore, for your ease of making a decision we will highlight the 5 best HRIS solutions in Thailand.
What is the Hospitality Industry?
The hospitality industry includes a wide range of businesses focused on providing customer service and experiences. This covers hotels, resorts, restaurants, theme parks, event management, and travel services.
Thailand’s hospitality sector is one of the strongest in Southeast Asia, contributing substantially to the country’s GDP. Millions of tourists visit the country annually. So, the industry must efficiently manage its workforce to maintain quality and assure guest satisfaction.
However, high employee turnover rates, seasonal staffing needs, and complex payroll requirements present unique challenges. These challenges underline the importance of leveraging technology like HRIS to address workforce management effectively.
What is HRIS?
HRIS stands for Human Resource Information System, a digital platform that combines human resource management and information technology. It can manage employee data, payroll, recruitment, performance management, attendance tracking, and more. Essentially, HRIS acts as a centralized hub for all HR-related processes, ensuring feasible workflows and better decision-making.
In fast growing industries like hospitality, HRIS ensures smooth operations by automating repetitive tasks. Thus, keeping employee data secure, and fostering a culture of accountability and efficiency.
Why Does the Hospitality Industry Need HRIS?
Managing human resources in the hospitality sector is not an easy task. The need for precise scheduling, compliance with labor laws, and ensuring employee satisfaction makes HRIS necessary. Here’s why:
- Efficient Workforce Management
The hospitality industry often operates 24/7, requiring precise scheduling and real-time tracking of employee shifts. HRIS simplifies this process by automating schedules and ensuring compliance with labor laws. - Reduced Administrative Burden
HRIS minimizes manual tasks, such as attendance tracking and payroll calculations. Hence, freeing up HR professionals to focus on strategic initiatives. - Enhanced Employee Engagement
Features like performance management and employee self-service portals empower staff to take charge of their growth. Therefore, increasing morale and decreasing turnover. - Accurate Payroll and Compliance
HRIS ensures accurate salary disbursement and compliance with Thai labor regulations. This can be challenging because of complex tax laws and varying employee contracts. - Data-Driven Insights
With HR analytics, businesses can gain valuable insights into employee performance, turnover rates, and workforce productivity, enabling better decision-making.
Additionally, the seasonal nature of the hospitality sector makes HRIS crucial for scaling operations during peak periods without compromising quality.
Key Features of HRIS for Hospitality Management
An effective HRIS for the hospitality sector should include:
- Employee Scheduling: Automates shift planning and ensures optimal staffing levels.
- Payroll Integration: Handles multi-currency payroll, overtime, and tips management.
- Performance Management: Tracks employee performance with tools like 360-degree feedback and KPIs.
- Attendance Tracking: Monitors attendance and ensures compliance with Thai labor laws.
- Mobile Access: Provides managers and employees with real-time access to HR information on the go.
- Recruitment Tools: Streamlines hiring processes to fill seasonal or high-turnover positions quickly.
These features not only improve operational efficiency but also create a positive employee experience, which is essential in customer-centric industries like hospitality.
List of Best HRIS for Hospitality in Thailand
- Zimyo
- Voyon Folks
- Workday
- Paylocity
- Empeo
1. Zimyo
Zimyo stands out as an affordable and comprehensive HRIS customized for businesses of all sizes. Its intuitive platform makes managing the workforce in hospitality simple and efficient.
Key Features:
- OKR and KPI tracking to align employee goals with business objectives.
- Automated payroll processing to handle complex salary structures.
- 360-degree feedback for performance evaluations.
- Attendance and leave management to track shifts effortlessly.
- Employee self-service portal for easy access to personal data.
Pricing: Starting at THB50 per employee per month, Zimyo offers one of the most budget-friendly solutions in the market.
2. Voyon Folks
Voyon Folks specializes in delivering HR solutions that address the unique challenges of the hospitality sector. The platform makes sure you get a smooth workforce management.
Key Features:
- Real-time analytics to monitor workforce productivity.
- Multi-location support for businesses with multiple branches.
- Automated payroll processing compliant with Thai labor laws.
- Tools for recruitment and onboarding new hires.
Pricing: Pricing details available upon request, with packages tailored for medium to large businesses.
3. Workday
Workday is a globally recognized HRIS offering advanced capabilities for large-scale hospitality enterprises. This HRIS platform is particularly suited for businesses with complex organizational structures.
Key Features:
- Workforce planning tools for strategic decision-making.
- AI-driven analytics to optimize employee performance.
- Easiest integration with finance and payroll systems.
- Mobile accessibility for real-time management.
Pricing: The pricing depends on the employee count and unique needs of your company.
4. Paylocity
Paylocity is one of the most efficient HRIS Solutions for the hospitality industry in Thailand. Thereby, making it perfect for managing dynamic, fast-paced environments.
Key Features:
- Automated scheduling and time tracking.
- Employee engagement tools to foster a positive workplace culture.
- Accurate reporting to analyze workforce metrics.
- Payroll tools with tip management capabilities.
Pricing: Their pricing list begins at $4 per employee per month. Along with these, you may go for their add ons and significant additional features too.
5. Empeo
When it comes to being pocket-friendly, you must use Empeo. It is among the most trusted HRIS solutions for SMEs in the hospitality sector of Thailand.
Key Features:
- Simplified goal setting and performance tracking.
- Cloud-based platform for remote access.
- Tools for managing seasonal staff efficiently.
- Customizable reports for better insights.
Pricing: Starts at THB590 for per month(20 employees minimum purchase)
How to Choose the Right HRIS for Your Business
Selecting the right HRIS for your hospitality business can feel overwhelming. Here are some tips to guide you:
- Assess Your Needs: Identify the specific challenges your business faces, such as payroll complexities, employee scheduling, or high turnover.
- Scalability: Choose a solution that can grow with your business as you expand operations.
- Ease of Use: Opt for a user-friendly interface to ensure adoption by your team.
- Integration Capabilities: Ensure the HRIS integrates seamlessly with your existing systems.
- Budget: Consider the pricing structure and ensure it aligns with your financial capacity.
- Support and Training: Look for vendors that offer dedicated customer support and onboarding assistance.
Why Zimyo is Unique:
- Customizable Features: Improved Zimyo’s tools to fit your business needs, whether for payroll, appraisals, or scheduling.
- Mobile Access: Manage HR tasks on the go, ensuring real-time updates and accessibility.
- Affordability: At THB50 per employee, Zimyo is an economical choice without compromising quality.
- Dedicated Support: Enjoy round-the-clock customer support to ensure seamless integration and usage.
- Integration Capabilities: Zimyo integrates effortlessly with other systems like attendance trackers and accounting software, ensuring smooth workflows.
The Crux:
Investing in the right HRIS can transform how hospitality businesses operate in Thailand. HRIS tools like Zimyo, Voyon Folks and Workday can manage complex payroll systems and increase employee engagement. By providing customized solutions to meet the industry’s demands. These platforms empower organizations to streamline HR processes, reduce administrative burdens, and focus on delivering exceptional guest experiences.
Don’t wait—choose an HRIS today and take your hospitality business to the next level. Start exploring options like Zimyo to experience the benefits firsthand.
Frequently Asked Questions(FAQ)
What is HRIS, and why is it important for hospitality?
HRIS stands for Human Resource Information System. It helps manage HR tasks like payroll, scheduling, and performance management, ensuring efficiency in the fast-paced hospitality sector.
Why is Zimyo recommended for hospitality businesses?
Zimyo is affordable, user-friendly, and customizable, making it ideal for hospitality businesses of all sizes.
Can Zimyo handle payroll for seasonal staff?
Yes, Zimyo can effortlessly manage complex payroll structures, including seasonal and part-time staff.
Do all HRIS systems offer mobile access?
Not all HRIS systems offer mobile access, but Zimyo and some others provide this feature for real-time management.
How does HRIS improve employee engagement?
HRIS improves engagement by offering self-service portals, performance tracking, and opportunities for employee feedback.
